Sunday, January 07, 2007

A leaner NHS - efficiency, waste and pens

This evening's "In Business" on Radio Four reviewed the use of "lean thinking" (based on Toyota's manufacturing techniques) to strip out waste from the NHS processes. The programme is available on Listen Again.

This is a more fruitful approach to dealing with the NHS's financial problems than cutting training budgets and other short-term measures.

While "lean" can generate impressive savings (and improve services), as seen in pilots in social housing, be careful. Pick your consultants with care or they may tell you where to put your pens as reported in some newspapers last week.


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